Can I generate reports?
Mobile App & Tracking
How often does the tracker update location?
Mobile App & Tracking
Can I receive alerts?
Mobile App & Tracking
Can I replay trips?
Mobile App & Tracking
Can I see trip history?
Mobile App & Tracking
Do hardwired trackers require professional installation?
Installation
What happens if the tracker is unplugged?
Installation
Will the GPS tracker drain my car battery?
Installation
Can a GPS tracker be hidden in a vehicle?
Installation
Where is the OBD port located?
Installation
Can GPS trackers track vehicles in real time?
General GPS Tracker Questions
Do GPS trackers drain the car battery?
General GPS Tracker Questions
Do GPS trackers work when the car is off?
General GPS Tracker Questions
Can GPS trackers be detected?
General GPS Tracker Questions
How often does location update?
Coverage & Connectivity
Can I cancel my subscription?
Billing & Subscription
Can I speak to someone before ordering?
Ordering & Purchasing
Do I need a professional installer?
Ordering & Purchasing
What types of GPS trackers do you offer?
Ordering & Purchasing
Can I track more than one vehicle?
Ordering & Purchasing
Is my tracking data secure?
Warranty & Legal
Does EZY GPS store trip history?
Warranty & Legal
What warranty do EZY GPS devices include?
Warranty & Legal
How accurate is GPS tracking?
Coverage & Connectivity
Does GPS work underground?
Coverage & Connectivity
Is the EZY GPS app available for iPhone and Android?
Mobile App & Tracking
How do I track my vehicle using the EZY GPS app?
Mobile App & Tracking
What is the 5 year plan?
Billing & Subscription
Can I pay yearly?
Billing & Subscription
Can I pay monthly?
Billing & Subscription
Does EZY GPS work everywhere in Australia?
Coverage & Connectivity
Is it legal to track a vehicle in Australia?
Warranty & Legal
Do GPS trackers need a SIM card?
General GPS Tracker Questions
How does a vehicle GPS tracker work?
General GPS Tracker Questions
What is a GPS tracker for cars?
General GPS Tracker Questions
What does the subscription include?
Billing & Subscription
How do I install an OBD GPS tracker?
Installation
Are there lock-in contracts?
Ordering & Purchasing
What subscription options are available?
Ordering & Purchasing
Do the GPS trackers come activated?
Ordering & Purchasing
When will my order be shipped?
Ordering & Purchasing
How do I order an EZY GPS tracker?
Ordering & Purchasing

EZY GPS FAQs

These FAQs cover ordering, installation, using the mobile app, billing, coverage, warranty and general questions about GPS tracking.
Billing & Subscription
Subscription plans, payment options and cancellation policies.
Coverage & Connectivity
Network coverage, GPS accuracy, and signal strength information.
General GPS Tracker Questions
General questions about how GPS trackers actually work in detail.
Installation
How to install OBD and hardwired GPS trackers in your vehicle.
Mobile App & Tracking
Using the EZY GPS mobile app, live tracking, trip history and alerts.
Ordering & Purchasing
Questions about ordering, shipping, plans and choosing the right tracker.
Warranty & Legal
Warranty information, legal considerations, and data security details.

Still Need Help or Have Another Question?

If you cannot find the answer you are looking for, our team is happy to assist.
1300 399 477
You can also view our full documentation here:
EZY GPS User Guides
Get the most out of the provided software by downloading the EZY GPS app
Resources
AboutBlogFAQPricingUser Guide
Products
OBD Plug-in TrackerHardwired Tracker
Partners
Become a PartnerPartner Terms
Contact
1300 399 477
sales@ezygps.com.au
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