FAQs

Frequently Asked Questions !!

Fleet tracking benefits a wide variety of industries. Any company that relies on vehicles in its day-to-day operations can use fleet tracking software. It can be used for small companies with few vehicles (landscaping, food delivery, etc) to large fleets (package delivery, couriers, etc).

Yes! Once installed your drivers don’t have to worry about a thing.

Yes. We’ve worked hard to make sure our software is powerful, yet intuitive and simple. We want you to be able to focus on better managing your fleet. All data is automatically uploaded to your web or phone dashboard. But if you ever have any questions, please reach out. We will always answer our phones.

Honestly, fantastic! We offer unlimited customer support and our team will answer the phone immediately, every time!

Yes, you can install the devices yourself.
The plug-in GPS unit is incredibly simple, you just insert the device into the OBD-II port.
The hardwired GPS unit can either be self-installed (following instructions we send with the device) or you can hire a local auto electrician for installation. 

No! Every purchase/rental of a device with an ongoing monthly/annual subscription service automatically comes with access to our web-based platform and our mobile app.
No additional fees or hidden costs here!

Depending on which plan you choose, you may enter into a contract. We have two contract plans, both of which are 3 years contracts, causing there to be a discount from other plans we provide.

The software data is updated in real-time so that you can see the device’s current location at any time. The frequency of updates for EZY GPS’s software is 10 seconds, being one of the fastest software updates in the device tracking industry.

On the EZY GPS software, we do not have a limit to the number of devices one can have on their account. We want to make the process simple and accessible for our customers.

We take data security seriously and use encryption and security protocols to protect your data. Our system is also designed to be highly reliable, with redundant servers and backup systems to ensure that your data is always safe and accessible.